Mac and MacBook faults, diagnosed.
What's actually happening, what you can try first, and what we do if you bring it in.
MacBook overheating
MacBook gets hot to the touch, fans run loud, performance slows
Affects: MacBook Air, MacBook Pro
MacBook won't turn on
MacBook is dead, no chime, no screen, no fan, no response to power button
Affects: MacBook Air, MacBook Pro
MacBook battery draining fast
Battery life drops in hours when it used to last all day; battery percentage drops in big jumps
Affects: MacBook Air, MacBook Pro
MacBook screen flickering
Screen flickers, flashes, or shows horizontal lines, sometimes worse when the lid is opened or closed to certain angles
Affects: MacBook Pro
Liquid spilled on a MacBook
Coffee, water, wine, juice or other liquid has been spilled on the MacBook
Affects: MacBook Air, MacBook Pro
iMac with no display (black screen)
iMac powers on (you hear the chime or fan), but the screen stays black
Affects: iMac
Mac running slow
Mac feels sluggish, apps take a long time to open, beach ball spins frequently, system feels unresponsive
Affects: All Macs
Mac won't charge
MacBook isn't charging when plugged in; charging indicator doesn't come on or shows intermittently
Affects: MacBook Air, MacBook Pro
None of these match?
Call us. We diagnose every Apple fault, common or rare.